Privacy Policy

1. Introduction

Welcome to Multilingual Chat, a product of Nartus ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Display name, email address (to manage your account).
• Profile Information: Preferred language, profile picture.
• User Content: Messages, audio, and media you send through the app.
• Group Information: Groups you create or join.

2.2 Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, interaction patterns)
• Connection information (IP address, network type)

3. How We Use Your Information

We use the information we collect to:

• Provide Core Services: Deliver your messages and sync your chat history across your devices.
• Facilitate Translation: Process your text and audio content to provide real-time translation features.
• Provide, maintain, and improve our services.
• Manage your account and subscriptions.
• Send you notifications and updates.
• Respond to your support requests.
• Detect and prevent fraud or abuse.
• Comply with legal obligations.

4. Data Storage and Security

We use Firebase services to store and process your data. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Translation Services

Messages and attachments are translated using cloud-based translation services. Your message content is processed for translation purposes but is not used to train translation models or for any other purpose beyond providing the translation service.

6. Third-Party Services

We use the following third-party services:

• Firebase: For authentication, database, storage, and cloud functions
• Google Sign-In / Apple Sign-In: For user authentication
• RevenueCat: For subscription management
• Translation Services: For message translation

These services have their own privacy policies governing the use of your information.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With other users in groups you join (your messages and profile information)
• With service providers who assist us in operating our services
• When required by law or to protect our rights
• In connection with a business transfer (merger, acquisition, etc.)

8. Your Rights and Choices

You have the right to:

• Access and update your account information
• Delete your account and associated data
• Opt out of certain data collection
• Request a copy of your data

To exercise these rights, please contact us at hello@thenartus.com.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@thenartus.com